Can I use the mobile app in offline mode?

Enabling offline mode on iOS

Offline mode is disabled by default and when you lunch the app a pop-up is displayed which shows that offline mode is available and how to activate it. Please note that offline mode causes content (including potentially large videos) to be downloaded and stored on your mobile device, which may cost money for the bandwidth.

To active offline mode, click the cog in the bottom left to visit the app setting area. This area indicates whether the offline mode is enabled or not, and also your storage usage.

Then enable offline mode.

If offline mode is enabled and you go offline, a red "offline" indicator is displayed at the bottom of the screen. When you go online, this turns green and then disappears.

Please note that if you are offline and click on a link to the content and if that content was cached, it will be displayed, otherwise a message will appear that says that the page was not cached for offline viewing. If you click on a link to perform an action such as take a quiz or send a message, a pop-up will be displayed that mentions that these kinds of actions are not currently available when offline.

 

Enabling offline mode on Android

Offline mode is disabled by default. To active offline mode, click the cog in the bottom left to visit the app setting area.

This area indicates whether the offline mode is enabled or not, and also your storage usage. To enable offline mode tap on the toggle.

Please note that offline mode causes content (including potentially large videos) to be downloaded and stored on your mobile device, which may cost money for the bandwidth. A  pop-up is displayed that informs the user about the increased network and storage usage. Click OK to proceed.

If offline mode is enabled and you go offline, a red "offline" indicator is displayed at the bottom of the screen. When you go online, this turns green and then disappears.

Please note that if you are offline and click on a link to the content and if that content was cached, it will be displayed, otherwise a message will appear that says that the page was not cached for offline viewing. If you click on a link to perform an action such as take a quiz or send a message, a pop-up will be displayed that mentions that these kinds of actions are not currently available when offline.